Welcome to Coupled Ltd! We are thrilled to have you as a member of our matchmaking service. Before you proceed, please read and understand our Terms of Service ("Agreement") carefully. By using our services, you agree to be bound by these terms and conditions.

1.Purpose and Eligibility:

Our primary aim is to connect individuals for romantic relationships that could potentially lead to marriage. To use our services, you must be at least 18 years old. 

By availing our services, you assure us that you have the necessary rights, authority, and legal capacity to enter into the Agreement. You also confirm that no prevailing laws, court orders, decrees, or injunctions prohibit or prevent you from entering into a matrimonial arrangement. In the event that Coupled Ltd deems, at its sole discretion or based on reasonable grounds, that you are ineligible for membership or have misrepresented your eligibility, we retain the right to terminate your membership and access to the service without refunding any subscription fees. Additionally, if we remove your membership or any content you provide, we shall not be liable for repercussions.

2. Registration and Information Collection 

We are excited to get to know you better! 

To begin the registration process, please review the information about our business on our website and contact us via email or phone. We will provide you with a detailed form that requests essential personal information, including details about your lifestyle, education, income, family background, and partner preferences. Your cooperation in providing accurate and complete information is crucial for successful matchmaking. 

To ensure the authenticity of the data, we may reach out to you from time to time for verification purposes.

3. Data Storage and Privacy

Your privacy matters to us. As such, you do not need to create an account on our website. Your data will be securely stored on our password-protected electronic device. To learn more about how we handle and safeguard your information, please refer to our comprehensive privacy policy, which can be found on our website.

4. User Responsibilities 

We believe in fostering a respectful and genuine environment for all our members. By using our services, you agree to take responsibility for providing complete and accurate personal information during the registration process. 

We expect you to maintain the truthfulness, accuracy, and completeness of the information you provide throughout your membership. Treating other members with respect is fundamental to the success of our matchmaking process. Any behavior that violates this principle may lead to the termination of your access to our services.

5. Fees and Payments 

To enable us to continue providing high-quality matchmaking services, we require payment for our offerings.

For your convenience, we accept payments through online bank transfers. All fees are inclusive of taxes. We reserve the right to adjust fees as needed. 

Full payment is required upfront to activate your membership and initiate the matchmaking process. Please be advised that we do not offer refunds should you decide to discontinue our service or if your membership is terminated due to non-compliance with our terms and conditions.

6. Communication Guidelines 

We want to ensure a safe and respectful environment for all members of Coupled Ltd. Thus, we strictly prohibit the dissemination of certain types of content on our platform. 

The following outlines the types of content that are not allowed. Coupled Ltd takes any violations of this Agreement seriously and will, at its sole discretion, take appropriate legal action, which may also include terminating the membership of those who breach the rules, without any refund.

Prohibited content includes:

1. Content that is blatantly offensive, promoting racism, bigotry, hatred, or causing physical harm to any individual or group.

2. Harassment of any person or advocating harassment towards others.

3. Spreading false or misleading information, promoting illegal activities, or engaging in abusive, threatening, obscene, defamatory, or libelous conduct.

4. Promoting the illegal or unauthorised distribution of copyrighted work, such as providing pirated computer programs or links to them, information on how to circumvent copy-protection measures, or sharing pirated music or links to such files.

5. Content with restricted access, hidden pages, or images not linked to other accessible pages.

6. Displaying pornographic or sexually explicit material.

7. Exploiting individuals under 18 years of age in a sexual or violent manner or soliciting personal information from minors.

8. Providing instructions for illegal activities, including manufacturing or buying illegal weapons, violating someone's privacy, or creating computer viruses.

9. Soliciting passwords or personal identifying information from other users for commercial or unlawful purposes.

10. Engaging in commercial activities or sales without prior written consent from Coupled Ltd, including contests, sweepstakes, barter, advertising, or pyramid schemes.

11. Impersonating another person or deceiving the recipient about the origin of messages, or communicating offensive or menacing information. 

12. Engaging in the transmission of junk mail, chain letters, or unsolicited mass mailing (spam).

We expect all members to abide by these guidelines and to use the Coupled Ltd service in accordance with applicable local rules and regulations.

7. Dispute Resolution 

As members, you are solely responsible for your interactions with other Coupled Ltd members. While we reserve the right to monitor disputes between members and take appropriate action against errant members, we are not obligated to disclose such actions to other members, including complainants. We expressly disclaim any responsibility or liability for any transactions or interactions between members.

8. Limitation of Liability 

We want your experience with Coupled Ltd to be fulfilling and positive. However, you expressly understand and agree that Coupled Ltd shall not be liable under any circumstances for any direct, indirect, incidental, special, consequential, or exemplary losses or damages that result from the use or inability to access our services. 

Coupled Ltd will not be held liable for the actions or statements made by members or third parties concerning the service.

In any case, our liability is limited to the amount paid by you for the services during your membership.

9. Termination and Data Removal 

We understand that circumstances may change, and you may wish to unsubscribe from our services. To do so, simply send us a written confirmation via email. Upon termination, we will securely delete your data to respect your privacy. Please be aware that subscription fees are non-refundable should you decide to discontinue our services at any time.

10. Disclaimer of Responsibility 

At Coupled Ltd, we value the accuracy of the information shared by our members. However, we cannot guarantee the accuracy or authenticity of member-provided content. 

We also do not promise any specific results from using our services. 

Each member is responsible for the content they submit, and we do not claim ownership over it.

11. Force Majeure: 

“Coupled Ltd" shall not be liable for any failure or delay in the performance of its obligations under this Agreement if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, war, terrorism, governmental actions, strikes, labor disputes, power outages, internet or technical disruptions, or any other events commonly known as "force majeure" events. In the event of a force majeure event, "Coupled Ltd" shall be excused from its obligations under this Agreement for the duration of the force majeure event, and the time for performance of such obligations shall be extended for a period equal to the duration of the force majeure event. "Coupled Ltd" will make reasonable efforts to mitigate the effects of the force majeure event and resume normal operations as soon as practicable.

12. Partial Invalidity:

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of the Agreement shall remain in full force and effect to the maximum extent permitted by law. The parties agree to replace any invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent of the Agreement as closely as possible.

Furthermore, in the event that any part of this Agreement is found to be invalid, illegal, or unenforceable, the parties shall negotiate in good faith to amend the Agreement to preserve the economic and legal positions of both parties to the extent possible.

The invalidity, illegality, or unenforceability of any provision of this Agreement in any jurisdiction shall not affect the validity, legality, or enforceability of such provision in any other jurisdiction, nor shall it affect the validity, legality, or enforceability of the remaining provisions of this Agreement in any jurisdiction.

13. Governing Law and Jurisdiction 

Our Terms of Service shall be governed by the laws of New Zealand. In the event of any legal disputes, the courts of New Zealand shall have exclusive jurisdiction.